ConversionIQ.ai names Tarell Harrison global sales chief for expansion

ConversionIQ.ai has hired former Nuance and PolyAI sales leader Tarell Harrison as Global Head of Sales as the company pushes deeper into international enterprise markets. The move comes as the platform expands multilingual AI engagement across WhatsApp and major social channels.

Why it matters: - ConversionIQ.ai is trying to scale its AI customer engagement platform across enterprise markets outside the U.S. - Harrison’s hiring adds a senior sales executive with experience closing large AI deals and building enterprise relationships. - The appointment supports ConversionIQ.ai’s push to sell autonomous, on-brand engagement in multiple languages and channels.

What happened: - ConversionIQ.ai named Tarell Harrison as Global Head of Sales. - Harrison previously held sales leadership roles at Nuance, PolyAI and Omilia. - The company said Harrison will lead international expansion, build strategic partnerships and help enterprises create personalized, real-time customer journeys. - Jason Tremblay, ConversionIQ.ai co-founder and CEO, said Harrison’s mandate is to bring autonomous, on-brand engagement to enterprise customers globally.

The details: - Harrison has a track record in enterprise sales and AI adoption, including President’s Club recognition. - At PolyAI, Harrison closed several of the company’s largest and first multi-year enterprise agreements. - His background spans financial services, travel, hospitality, utilities, retail and telecommunications. - ConversionIQ.ai says its platform already engages prospects in more than 91 languages. - The platform operates on the official WhatsApp Business API and has live integrations with WhatsApp, Messenger, Instagram, Facebook and TikTok. - ConversionIQ.ai says the product turns customer interactions into revenue through AI-powered engagement, automation and marketing tools. - The company is SOC 2 Type II certified, a Meta Business Partner and the 2026 ARDA ARDY Award winner for Best AI Product. - ConversionIQ.ai says its coordinated system of AI agents works alongside CRM and other business tools.

Between the lines: - Harrison’s hire suggests ConversionIQ.ai wants a sales leader who can translate product capability into enterprise adoption across regions and industries. - The emphasis on WhatsApp and social channels points to a bet that customer engagement is shifting away from traditional web-first workflows. - The company is positioning itself as an execution layer, not just a software vendor, by stressing autonomous engagement and revenue outcomes.

What's next: - Harrison will focus on expanding ConversionIQ.ai’s global footprint and building partner relationships. - ConversionIQ.ai is likely to continue targeting enterprises that want multilingual, real-time engagement across digital channels. - The company plans to lean on its existing integrations and language coverage as it pursues international growth.

The bottom line: - ConversionIQ.ai is betting that a seasoned enterprise sales leader can help turn its AI engagement platform into a global revenue engine.