LDM Global names Rick Carter chief commercial officer

LDM Global has named veteran legal services executive Rick Carter as chief commercial officer, the first senior leadership hire under new CEO Jamie Berry. The move is meant to unify sales, marketing and client experience as the company pushes integrated legal, compliance and cybersecurity services.

Why it matters: - LDM Global is putting one executive in charge of how clients discover, buy and experience its services. - The shift is aimed at clients that want fewer vendors and one partner across litigation, compliance, privacy and cyber matters. - The hire is the first senior leadership move under CEO Jamie Berry, who joined in June 2026.

What happened: - LDM Global named Rick Carter chief commercial officer. - Carter will oversee commercial strategy end to end, including new business development, client retention and a new marketing function. - Berry became CEO in June 2026 with a mandate to build on LDM Global's 30-year operating base and make the company easier for clients to work with.

The details: - LDM Global said Carter will be the executive accountable for client relationships across all service lines. - Engagements will be scoped around the matter, not around a service menu. - The company said the marketing function will focus on practical guidance for clients rather than promotion. - LDM Global serves document review, eDiscovery, cyber incident response, compliance, data privacy and contract lifecycle management clients. - Carter brings more than 20 years of experience in outsourced legal operations and staffing. - His background includes work with law firms, corporate legal departments and government entities at the federal and local levels. - Carter previously served as vice president of cyber and litigation services at Contact Discovery. - He also held leadership roles at Integreon, LightSpeed LLC and Trustpoint.One. - The company said Carter helped each of those businesses grow through expansion and acquisition. - Carter has experience in managed document review, electronic discovery, contract lifecycle management, subpoena response compliance, and cyber incident preparation, response and notification. - Berry and Carter previously worked together at Integreon, where Berry led the company's largest business unit through 48% revenue growth. - LDM Global was founded in 1996. - The company says its Operations Center is ISO-27001 and SOC 2 certified. - LDM Global says it delivers AI-enabled legal solutions to clients worldwide. - More information is available in the company's announcement. - The company also shared its LinkedIn page at LDM Global on LinkedIn.

Between the lines: - The appointment signals a commercial reset, not just a personnel move. - Berry appears to be centralizing growth, marketing and client experience around a single point of accountability. - Carter's background on the client side may help LDM Global speak more directly to buyers facing overlapping legal and cyber risk.

What's next: - Carter will build out the dedicated marketing function. - LDM Global is likely to market more around integrated solutions and outcomes rather than individual service lines. - The company will test whether a tighter commercial structure helps speed growth and improve client retention.

The bottom line: - LDM Global is betting that a unified commercial leader will make the company easier to buy from and harder to replace.